Sunday, May 3, 2009

Communication with Courage and Conviction

What sets great leaders apart? In surveys where employees describe what they value most about their managers, there are common ingredients. Satisfied employees indicate that they:
  • know what is expected of them
  • know how they are doing
  • can talk with their manager
  • have a development plan
  • feel appreciated
  • have an opportunity to use their skills/talents on the job
  • know how their job fits in to the organization's strategy

All of these ingredients require that the leader communicate clearly with each team member. And that s/he does so frequently.

To do so requires courage and conviction.

And that is the next installment...stay tuned

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